1. Agreement to Terms
These Terms of Service constitute a legally binding agreement between you and Ren Power Group concerning your access to and use of our website and services.
By accessing our platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use our services.
2. User Accounts
2.1 Account Registration
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorised use
2.2 User Types
- Consumers: Individuals seeking solar products and services
- Manufacturers: Solar product manufacturers
- Distributors: Authorised solar product distributors
- Recyclers: Certified solar panel recycling providers
3. Marketplace Rules
3.1 For Providers
- Provide accurate product/service information
- Honour quoted prices and terms
- Maintain necessary licences and certifications
- Respond to quote requests promptly
3.2 For Consumers
- Provide accurate information in quote requests
- Communicate professionally with providers
- Honour commitments made to providers
- Provide honest reviews and feedback
4. Fees and Payments
- All prices are in Nigerian Naira (NGN) unless otherwise stated
- Payment processing is handled by secure third-party processors
- Refund policies are determined by individual providers
- Platform fees are non-refundable unless otherwise stated
5. Prohibited Activities
- Violate any laws or regulations
- Infringe on intellectual property rights
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users
- Interfere with platform security or functionality
- Use automated systems to access the platform
- Engage in spam or unsolicited marketing
6. Intellectual Property
The platform and its content, features, and functionality are owned by Ren Power Group and are protected by copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for its intended purpose. This licence does not include resale or commercial use.
7. Disclaimer of Warranties
The platform is provided "as is" and "as available" without warranties of any kind. We do not warrant that the platform will be uninterrupted or error-free.
8. Limitation of Liability
To the fullest extent permitted by law, Ren Power Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.
9. Indemnification
You agree to indemnify and hold harmless Ren Power Group and its officers, directors, employees, and agents from any claims, damages, losses, and expenses arising from your use of the platform or violation of these Terms.
10. Dispute Resolution
Transactions Between Users: Ren Power Group facilitates connections between users but is not a party to transactions. Disputes between buyers and sellers should be resolved directly.
Disputes with Platform: Any disputes arising from use of the platform shall be governed by Nigerian law and resolved in Nigerian courts.
11. Termination
We reserve the right to terminate or suspend your account immediately, without prior notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- At your request
- At our discretion
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page. Your continued use after such changes constitutes acceptance.
13. Contact Information
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