1. Introduction
Welcome to Ren Power Group. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Ren Power Group, you agree to the practices described in this policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information you voluntarily provide when you register, request quotes, contact us, or use our services. This includes name, email, phone number, business details, and account credentials.
2.2 Automatically Collected Information
We automatically collect device information, IP address, browser type, and usage data (pages viewed, time spent, click patterns) when you use our platform.
3. How We Use Your Information
- Creating and managing your account
- Processing transactions and sending notifications
- Facilitating communication between buyers and sellers
- Providing customer support
- Sending service updates and administrative information
- Improving our platform and developing new features
- Detecting and preventing fraud
- Complying with legal obligations
4. Sharing Your Information
- Service Providers: Third-party vendors for payment processing, data analysis, and email delivery
- Business Partners: Manufacturers, distributors, and recyclers you connect with on our platform
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Your Consent: When you explicitly agree to share your information
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable protections but cannot guarantee absolute security.
6. Your Privacy Rights
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for processing where applicable
To exercise these rights, contact us at admin@renpowerltd.com
7. Cookies
We use cookies and similar tracking technologies to track activity and store certain information. You can instruct your browser to refuse all cookies. However, refusing cookies may limit parts of our service.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their policies before sharing information.
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the date above. We encourage you to review this policy periodically.
11. Contact Us
Get in Touch